Most SaaS companies make the same mistake when it comes to their channel strategy: they assume dormant partners are dead partners. They’re not. In fact, your inactive partners may represent the fastest, lowest-cost way to drive new pipeline—if you know how to activate them.
Here’s why.
You’ve Already Paid the CAC
Recruiting partners isn’t cheap. Onboarding, enablement, portal access, collateral—it all adds up. Industry benchmarks suggest that acquiring a partner costs $10k–$15k before they ever close a deal. So when 60–80% of your partners sit idle, you’re essentially sitting on sunk costs.
The upside? Dormant partners already know your product, your market, and your messaging. They don’t need to be sold on why you exist. They just need a path to revenue.
Dormant Partners Are Low-Hanging Fruit
Instead of chasing shiny new logos, re-engaging dormant partners means:
- Shorter activation cycles – They’ve seen the product before.
- Lower enablement cost – They don’t need the basics.
- Higher trust baseline – They chose to work with you once; you just need to re-ignite momentum.
In other words: they’re closer to pipeline than a cold prospect ever will be.
The Framework: Identify → Prioritize → Activate
To turn dormant partners into revenue drivers, you don’t need another big partner initiative. You need a simple, repeatable framework.
1. Identify
Not all dormant partners are created equal. Start by mapping your partner base:
- Which partners share customer overlap with your ICP?
- Who has complementary solutions that fit naturally with yours?
- Who has previously engaged but stalled due to timing, bandwidth, or lack of support?
Data matters here: look at deal registrations, portal logins, past co-marketing activity, or even anecdotal sales feedback.
2. Prioritize
Once you know who’s dormant, segment them:
- High potential: Partners with overlapping customers and existing relationships.
- Medium potential: Partners with fit but limited activity to date.
- Low potential: Partners with no clear alignment or incentive to sell.
Focus your energy on the top 20%. These are the ones most likely to generate pipeline quickly if re-engaged.
3. Activate
Dormancy isn’t fixed with another webinar. It’s fixed with action:
- Co-sell campaigns: Map accounts, run joint outbound plays, and set shared pipeline goals.
- Mutual Action Plans (MAPs): Align on who does what, by when, and track progress together.
- Quick-win incentives: Reward first deals, not just long-term targets.
The goal is to move from passive partner management to active, execution-first collaboration. Real deals, real deadlines, real accountability.
The Payoff
Reactivating dormant partners isn’t just about salvaging sunk costs. It’s about:
- Faster time-to-pipeline compared to recruiting new partners.
- Higher ROI from your existing ecosystem.
- Building credibility internally (and with investors) by turning “wasted” resources into revenue.
The message is clear: dormant ≠ dead. If you’re sitting on a base of partners who haven’t moved a deal in months—or ever—you’re not looking at a liability. You’re looking at your fastest path to pipeline.
Next step: Instead of hiring a partner recruiter to add 50 more logos, take 90 days to identify, prioritize, and activate the dormant partners you already have. The results may surprise you.
